Welcome to Citrusreef Store! These Terms and Conditions govern your use of our website and purchases of our ocean-inspired jewelry and accessories. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Introduction

Citrusreef Store (“we,” “us,” or “our”) operates the website glamjewelryshop.com, offering handcrafted nautical and ocean-themed accessories. Our collections include anchor bracelets, mermaid necklaces, coral earrings, shark rings, and other marine-inspired treasures designed for her, him, and the home.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to circumvent any security features
  • Not use our content for any commercial purpose without our express written consent
  • Accept responsibility for all activities that occur under your account

3. Products and Services Description

Product Range

Our collections feature ocean-inspired jewelry and accessories, including but not limited to:

  • Anchor Bracelets and Sea Turtle Bracelets
  • Mermaid Necklaces and Shark Necklaces
  • Coral Earrings and Coral Rings
  • Octopus Rings and Shark Rings
  • Nautical Cufflinks and Ocean Pins
  • Beach Anklets and Ocean Apparel

Product Information

We strive to display our products as accurately as possible, but please note:

  • Colors may vary slightly due to monitor settings
  • All jewelry is handcrafted, making each piece unique with slight variations
  • Product availability is subject to change

Note: Due to their handcrafted nature, each piece may have unique characteristics that enhance its oceanic charm.

4. Orders and Payment Terms

Order Process

When you place an order:

  • You will receive an order confirmation email
  • All orders are processed within 1-2 business days after payment confirmation
  • We reserve the right to cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

We ship worldwide, except to some Asian countries and remote areas:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

Please Note: Delivery times are estimates and may vary depending on customs processing in your country. Original shipping fees are non-refundable.

5. Returns and Exchanges

Return Eligibility

To be eligible for return or exchange, items must:

  • Be returned within 15 days of delivery
  • Be in original condition – unworn, undamaged, and with all tags attached
  • Include all original packaging and documentation
  • Be accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Personalized or custom-made jewelry (including engraved pieces)
  • Earrings (for hygiene reasons)
  • Final sale items (clearly marked during purchase)
  • Items that show signs of wear or damage not present at time of shipment

Return Process

To initiate a return:

  1. Contact our customer service at [email protected] within 15 days of receiving your order
  2. Wait for authorization (we’ll respond within 2 business days)
  3. Package your items securely with all original packaging
  4. Ship to: Citrusreef Store, 3397 Nash Street, Detroit, US 48227

Refunds

Once your return is approved and processed:

  • Refunds are issued to your original payment method
  • Processing takes 3-5 business days after we receive and inspect returned items
  • Bank processing may take an additional 5-10 business days

6. Intellectual Property

All content on this website, including but not limited to:

  • Text, graphics, logos, and images
  • Product designs and descriptions
  • Website layout and design

is the property of Citrusreef Store and protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Citrusreef Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products
  • Delays in delivery due to circumstances beyond our control (customs, weather, etc.)
  • Minor variations in product appearance due to the handcrafted nature of our items
  • Any third-party actions or website content

Our total liability to you for any claim shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the state of Michigan. Any disputes shall be resolved in the courts of Detroit, Michigan.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Response Time: Within 2 business days

Address: Citrusreef Store, 3397 Nash Street, Detroit, US 48227

Thank you for choosing Citrusreef Store. We appreciate your trust in us and are committed to making every aspect of your journey with us as serene and satisfying as the ocean depths that inspire our collections.